Online Help
 

Welcome to CallPlus’ online customer help.

Below are topics that we are often asked about. If you can’t find what you are looking for just ask us! Give us a call on 0800 89 5000 or email us on techsupport@callplus.co.nz

 

NETWORK STATUS
What’s the current status of your network?
To view our current network status, click here

 

BUSINESS MOBILE
How do I set up my mobile phone?
For instructions, click here

How do I set up the voicemail on my mobile?
For voicemail instructions, click here

BUSINESS DIAL UP
What are the email settings for Dial up?
Dial up phone number: 0873 08880

Email settings:
Incoming (POP) Server: pop3.callplus.net.nz
Outgoing (SMTP) Server: smtp.callplus.net.nz

Email address: username@callplus.net.nz

Helpdesk support: techsupport@callplus.co.nz

 

BUSINESS BROADBAND
Product information, click here

How do I change my NetCommWireless Router user name or Password? click here

How do I set up my NetCommWireless Router modem / router? click here

CallPlus Wireless Router:
How to make your wireless router secure,
click here

Helpdesk support: techsupport@callplus.co.nz
Phone: 0800 89 5000

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