CallPlus recognised in global CIO 100 Awards
Release Date: 2 June 2011
IDC's CIO Magazine today announced New Zealand telco CallPlus as a recipient of the 2011 CIO 100 Award.
The 24th annual award program recognises organisations around the world that exemplify the highest level of operational and strategic excellence in information technology.
CallPlus' internally produced business intelligence solution, Nostro, has led them to the internationally recognised success - the only New Zealand company to receive this accolade in 2011.
Adrian Dick, Chief Technology Officer at CallPlus, explains the benefits of Nostro. “CallPlus digitally stores a huge amount of operational data in separate data silos,” says Dick.
“Nostro creates open roads between data sources, giving insight into our operations and putting the information into the hands of the business decision makers. They can analyse the data and spot gaps, trends, exceptions and opportunities in the real-time reports, without intervention of the IT group.”
“Nostro is changing the way we do business by reducing operating costs, improving customer service levels, identifying process inefficiencies and making the company more responsive to market changes,” says Dick.
A distinguishing factor in CallPlus' entry of Nostro into the CIO 100 Awards was the Kiwi ingenuity exhibited in the development of the technology. Nostro was developed using existing database software within CallPlus, and has been integrated and supported entirely on CallPlus' internal resources.