If you’re having trouble finding what you’re looking for, our online help section has answers to many common questions — or you can send us a question directly.

Phone
General enquiries , business and technical support

Freephone: 0800 89 5000
Fax: 0800 89 55 55
From overseas: +64 9 915 7575

You can call us anytime between 8am and 5.30pm, Monday to Friday.

Business Faults can be logged 24 hours a day,
7 days a week.