Contact Us

If you’re having trouble finding what you’re looking for, our online help section has answers to many common questions — or you can send us a question directly.

Phone
General enquiries , business and technical support

Freephone: 0800 89 5000
Fax: 0800 89 55 55
From overseas: +64 9 929 0407

Customer Service team
Monday to Friday 8am - 5.30pm (excluding public holidays).

Technical Support Team  
Monday to Friday 8am - 7pm (including public holidays).
Faults can be logged at any time by emailing techsupport@callplus.co.nz

Customer Service Team over the Christmas period
Monday 22 December 2014 - Friday 9 January 2015
8.30am - 5pm

Except for public holidays  
Christmas Day Closed
Boxing Day Closed
New Year's Day  Closed
2 January 2015 Closed


Technical Support Team over the Christmas period
Monday 22 December - Wednesday 24 December 2014
8am - 6pm

Christmas Day      8.30am - 5pm             
Boxing Day 8.30am - 5pm
New Year's Day 8.30am - 5pm
2 January 2015 8.30am - 5pm
From Monday 5 January 8am - 7pm
   
Key Technical Support 24 hours as usual

 

Faults can be logged any time by emailing techsupport@callplus.co.nz

Email
Send us an email anytime, and we’ll be in touch shortly.

Business support:
support@callplus.co.nz

Technical support:
techsupport@callplus.co.nz

Accounts Payable:
accounts@callplus.co.nz

Remittance/Payment Advice:
accounts@callplus.co.nz

Post
CallPlus
PO Box 108-109
Symonds Street, 1150
Auckland
New Zealand

Physical address
CallPlus
CallPlus Business Centre
Level 3, 110 Symonds Street
Auckland 1010

 

 

 

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